Careers at Bucknell

The Communications Officer operates the Public Safety Communications Center at Bucknell University. The Communications Officer maintains communications between Public Safety personnel, the Bucknell community and external constituencies. This person will perform a full range of duties in a 24 hour communication center to include answering routine and emergency telephone and radio calls, dispatching officers, providing information, fire/intrusion monitoring, use of NCIC and JNET criminal/traffic computers and monitoring all incoming camera video. This position also maintains an accurate log of all operations according to Federal Communications regulations.

This is a part-time, limited benefits eligible position, scheduled to work approximately 20 hours per week (primarily second shift).

All staff members are expected to contribute to Bucknell’s commitment to diversity, equity and inclusion.

Job Duties:

Dispatch officers and personnel to all incidents, alarms, and emergencies on campus. Monitor and operate the surveillance system (WAVE Camera system). Operate the NCIC/JNET (computerized index of criminal justice information) system/computer to retrieve information for patrol officers. Operate the emergency alert and notification systems (RAVE Alert Whelen systems and App Armor). Perform limited functions on the C-Cure Card Access System. Maintain an accurate log of operations in the Informant System according to Federal Communications regulations.

Answer all routine and emergency telephone calls and provide information to visitors at the Public Safety office as well as the Bucknell Community. Coordinate and contact Facilities for routine and emergency calls after hours. Submit Work Orders for repairs across campus as needed.

Retrieve all student and employee vehicle information in the AIMS Parking Program. Monitor the fire, intrusion and panic alarms on campus and at Bucknell owned off campus facilities. Assist Residential Life including holidays, breaks and after hours with building access duties, including but not limited to, issuing temporary BU ID Cards, distributing keys after hours, and contacting the RA's for room lockouts, etc.

Perform various departmental duties as requested by supervisors or staff in the department.

Minimum Qualifications:

● High school diploma or equivalent.
● Strong written and communication skills and the ability to speak clearly and distinctly.
● Ability to exercise sound judgment and work independently
● Ability to handle all types of emergencies and situations in a calm, efficient and mature manner
● Ability to maintain confidentiality of sensitive information.
● Ability and willingness to learn and accurately follow all policies of the University and procedures of the department.
● Experience operating computers
● Proficient and accurate typing and data entry skills
● Ability to work all shifts to support the 24/7 operation.
● Ability to obtain Association of Public-Safety Communications Officials (APCO) and Emergency Medical Dispatcher (EMD) certifications


Preferred Qualifications:

● Previous law enforcement, security, safety or dispatch training or related experience.

Physical Demands:

• Ability to remain seated for long periods of time required

NOTE: THIS POSITION IS CLASSIFIED AS CATEGORY I FOR EXPOSURE TO BLOODBORNE PATHOGENS

Work Type: 

This is a part-time staff, non-exempt limited benefits eligible position, scheduled to work 20 hours per week (primarily second shift). 

This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.

Salary Range:

This is a staff non-exempt position with a hiring range of $16.00 - $20.00 (NE07). The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.

Benefits: 

Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):
- flexible scheduling options determined by role; 
- medical, prescription drug, vision, dental, life, and long-term disability insurance options
- an outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
- generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
- full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
- a comprehensive employee wellness program including program incentives
- a myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card 

To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)

Diversity, Equity & Inclusion:

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community.  We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings.  We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.