Campus Activities and Programs Center Administrative Assistant
Job no: 497312
Position type: full-time
Location: Lewisburg, PA
Categories: Other, Student Affairs, Clerical / Support
The Campus Activities and Programs (CAP) Center Administrative Assistant reports to the Associate Dean of Students and provides support to CAP Center professional staff including the Associate Dean of Students, the Director of Outdoor Education and Leadership (OEL), the Director of Campus Activities and Student Media, and Assistant Directors of Campus Activities and Programs in the daily operation of the office. Additionally, the CAP Center Administrative Assistant creates marketing materials, inputs events into the Events Management System, and prints CAP Center and student organization materials for campus events. The Administrative Assistant oversees the Elaine Langone Center Box Office, Student Mall Sales, and CAP Center Student Ambassadors. They will also assist the Associate Dean of Students and CAP Center staff in important divisional responsibilities, such as assessment, pre-orientation coordination, and financial processes. Responsibilities include the implementation of social events and leadership development programs for the campus community including the publicity and contract preparation for each event. The Administrative Assistant handles sensitive and confidential information in a professional manner. The successful candidate will have the ability to work with and support diverse students, student groups, staff and faculty.
-Create, design, and coordinate marketing materials for Campus Activities and Programs events, including assisting with social media marketing.
-Monitor and manage campus-wide digital screens.
Print signage for CAP Center and Student Organization events.
-Maintain confidentiality of student information and records.
-Operate from a student-centered model that is friendly, welcoming and compassionate.
-Demonstrate a high level of adaptability, confidentiality, professionalism, and integrity.
-Supervise ten student staff, including the hiring, training, scheduling, and evaluation of the Student Ambassadors and Mall Sales staff.
-Responsible for inventory of the CAP Center office supplies including tracking usage and ordering replacement products.
-Process box office ticket sales for Bucknell students, staff, alumni, and community members.
-Produce office and student organization budget summaries and transactions. Responsible for oversight of the Elaine Langone Center Student Mall sales.
-Coordinate student organizations Mall Sales contracts, serve as a resource to student employees and Mgmt 101 classes, reconcile weekly sales, and deposit money at the Finance office.
Internal and External Constituent Relationships
-Develop and maintain positive communications with campus partners and external community partners, including but limited to Public Safety, Dining Services, Events Management, Alumni Relations, and the Weis Center.
Administration and Planning
-Manage the daily front office operations of the CAP Center including, but not limited to, answering student and parent phone calls, responding to inquiries including answering emails and managing walk-ins.
-Assist in the coordination of the ongoing development of the current information systems and implementation of new system(s), including Anthology’s Engage platform and the box office ticketing system.
-Oversee the coordination and management of CAP Center key distribution, the key database, key cabinets, lock changes and record keeping for lost keys including providing charges to student accounts for lost keys.
-Assist with summer programming, including the supervision of summer student programmers and budgets.
-Review and disseminate CAP Center mailings, media, and promotions.
-Schedule meetings and appointments, coordinate schedules and event spaces, including the schedule and upkeep of the Student Seminar Conference room, the Student Hearth Space, fire pits, the Bison, and BSG digital signs.
-Provide primary support to the CAP Center staff, including the Associate Dean of Students, CAP Director, and Director of OEL.
-Schedule all CAP Center office meetings and prepare agendas.
-Respond to and review assessment reports, marketing material, and administer CAP Center payment processes.
-Assist the staff and student organizations with event planning, including publicity, reserving space, ordering dining needs, and preparing materials.
-Assist staff in contract preparation to prepare for distribution of appropriate information to those responsible for the event.
-Process online and in person registration, waivers, and scheduling for CAP Center and OEL events, such as BuckWild, ClimBucknell, Bison Bikes, bus trips, adventure trips, and OEL software for equipment rentals.
-Assist with the management of the Pre-Orientation program correspondence with BuckWild and Design Thinking Leadership programs.
-Serve as secondary CAP Center contact for Anthology’s Engage platform (the Involvement Network).
-Assist with the management, scheduling, and assessment for BU Tastings programs.
-Assist the CAP Center staff with correspondence, scheduling, travel arrangements, and other events associated with record keeping.
-Assume other duties and projects as assigned.
-High School diploma
-Three years of progressively more responsible administrative positions
-Solid customer service skills, as well as the ability to work effectively in an active work environment.
-Proficiency with Microsoft Office and Google drive, with the ability to learn new programs including Event Management System (EMS), Anthology’s Engage platform, reporting systems, Canva, and website maintenance.
-Strong interpersonal skills and a desire to work with diverse, energetic, talented, college age students.
-Excellent oral and written communication skills.
-Demonstrated organizational skills including the ability to work independently or in a group.
-Ability to multi-task and manage multiple deadlines.
-Ability to handle confidential or sensitive information in a professional manner.
-Previous work experience in a higher education setting.
This is full-time benefits eligible position.
This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.
This is a staff, non-exempt position with a hiring range of $17.03 - $21.29. The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.
Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):
- flexible scheduling options determined by role;
- medical, prescription drug, vision, dental, life, and long-term disability insurance options
- an outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
- generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
- full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
- a comprehensive employee wellness program including program incentives
- a myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card
To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)
Diversity, Equity & Inclusion:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community. We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings. We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.
Founded in 1846 and located along the banks of the Susquehanna River in historic Lewisburg, Pa., Bucknell University is an undergraduate-focused institution that stands uniquely at the intersection of top-ranked liberal arts, engineering and management programs. Our students choose from more than 60 majors and 70 minors in the arts, engineering, humanities, management, and natural and social sciences, as well as extensive global study, service-learning and research opportunities. Bucknell’s 3,700 undergraduate and 30 graduate students enjoy a low 9:1 student-faculty ratio and exceptional opportunities to collaborate with faculty mentors on scholarly and artistic projects.
Bucknell’s beautiful 450-acre campus includes first-rate facilities and is home to more than 90 percent of its undergraduate students. Student life is vibrant with about 200 student-run organizations, 27 NCAA Division I athletics teams, a robust arts culture, and a commitment among many of the students to community and global service work.
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, marital status, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
Lewisburg (pop. 5,700) is located in central Pennsylvania and features beautiful Victorian homes, the restored art deco Campus Theatre (owned by the University), a variety of restaurants, shops and boutiques, and the Barnes & Noble at Bucknell University Bookstore. It is the seat of Union County, which has about 44,000 residents.
The city of Williamsport is about a 30-minute drive from campus, and Penn State University’s main campus is about an hour away, as is Harrisburg, Pennsylvania’s state capital. Bucknell is within a three-hour drive of New York City, Philadelphia, Baltimore and Washington, D.C.
The cost of living is low compared to that of major U.S. cities and suburbs. Bucknell’s surroundings yield fresh produce, cultural activities and events, and outstanding opportunities for outdoor activity on the Susquehanna River and in the nearby state parks and forests. The Lewisburg Area School District receives excellent reviews for its schools at all grade levels. Lewisburg Area High School consistently ranks among the top 50 high schools in Pennsylvania for SAT scores and statewide exams.
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