Community Service Officer

Apply now Job no: 497255
Position type: full-time
Location: Lewisburg, PA
Categories: Other, Public Safety

The Community Service Officer (CSO) is an unarmed civilian employee who supports public safety operations by performing a variety of non-law enforcement duties, including security assignments, administrative tasks, and related campus community service functions. The CSO is not a sworn law enforcement officer and does not perform tasks legally restricted to sworn law enforcement officers.

Job Duties:

The duties listed below are intended as illustration only. The omission of specific duties does not exclude those duties from the position if work is similar, related, or a logical assignment to the position.

Public Safety Support
- Patrol campus on foot, bike, or a vehicle looking for and reporting safety hazards, persons in need of assistance or identifying violations of university regulations.
- Provide assistance in reporting violations of university regulations to appropriate campus offices.
- Conducting premise inspections and opening and closing buildings.
- Provide escort to members of the campus community requesting assistance.
- Contribute to traffic control as needed including issuing parking citations..
- Conduct crime prevention awareness training to members of the campus community.
- Respond with care and compassion to calls for service to include: welfare checks, vehicle lockouts, dead batteries, lost property complaints, noise complaints, requests for student medical transports, other non criminal calls as assigned,and responding with a law enforcement officer if requested.
- Provide stationary or mobile security at Bucknell owned/leased/controlled property.
- Provide bank escorts to University officials
- Provide general security support for university special events to include sporting events, commencement, student move in, reunion weekend and other alumni events.
- Other duties as assigned
- The Community Service Officer is a designated Campus Security Authority for Clery reporting purposes.

Minimum Qualifications:

- High School Diploma or GED
- Must be available to rotate shifts, work nights, weekends, and overtime
- Ability to read and interpret manuals and codes
- Must have a valid PA driver's license
- Must be able to pass a comprehensive background check
- Experience working with the public in a service oriented role
- At least 21 years of age

Knowledge, Skills and Abilities -

- Ability to communicate in a calm and professional manner with tact and sound judgment in high stress situations
- Able to establish and maintain courteous and respectful interpersonal relationships with all university constituency groups.
- Able to think logically, act quickly based upon reasonable evaluation of a situation.
- Proven ability to work effectively and constructively with diverse constituencies
- Ability to exercise sounds, independent judgment without significant supervision.
- Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical languages
- Ability to understand and follow oral and/or written policies, procedures and instructions.
- Ability to mediate and/or resolve complicated issues and concerns.
- Ability to work and associate with a diverse community in an effective, professional and courteous manner
- Ability to perform a wide-variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines
- Ability to observe and recall details and incidents
- Must be able to use Microsoft office and other software
- Must be able to communicate and use a portable radio

Physical Demands: 

-Must be able to walk long distances
-Must be able to lift at least 25 pounds
-Must be able to work in various weather conditions
-Must be able to work nights, weekends, rotating shifts, overtime assignments
-Must maintain and current and valid drivers license
-Must be able to perform work under stress in an efficient and effective manner
-Must be able to use a radio
-Ability to stand for extended periods of time
-Must be able to communicate both orally and in writing

Work Type: 

This position is full-time, benefits eligible, staff non-exempt position. 

This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.

Salary Range:

This is a Staff Non-exempt position with a hiring rate of $15.00 - $17.79. The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.


Eligible full- and part-time employees are compensated beyond base salary through our total
rewards package that includes (but is not limited to) - 
- flexible scheduling options determined by role; 
- medical, prescription drug, vision, dental, life, and long-term disability insurance options;
- an outstanding 10% employer contribution to your retirement plan (no contribution requirement
for non-exempt positions);
- generous paid time off, including vacation and sick time, a community service day, and 19 paid
holidays (including two full weeks off for Winter Break!); 
- tuition remission, exchange and grants for the employee, spouse/spousal equivalent, and
children (with credit for full-time, benefits eligible employment at other institutions of higher
- a comprehensive employee wellness program including program incentives;
- a myriad of other benefits, including parental leave, an employee assistance program, fitness
center membership, and the power of your Bucknell ID card

To learn more about Bucknell's benefits, click here!(*Eligibility criteria and waiting periods may apply.)

Diversity, Equity & Inclusion:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community.  We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings.  We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.


About Bucknell

Founded in 1846 and located along the banks of the Susquehanna River in historic Lewisburg, Pa., Bucknell University is an undergraduate-focused institution that stands uniquely at the intersection of top-ranked liberal arts, engineering and management programs. Our students choose from more than 60 majors and 70 minors in the arts, engineering, humanities, management, and natural and social sciences, as well as extensive global study, service-learning and research opportunities. Bucknell’s 3,700 undergraduate and 30 graduate students enjoy a low 9:1 student-faculty ratio and exceptional opportunities to collaborate with faculty mentors on scholarly and artistic projects.

Bucknell’s beautiful 450-acre campus includes first-rate facilities and is home to more than 90 percent of its undergraduate students. Student life is vibrant with about 200 student-run organizations, 27 NCAA Division I athletics teams, a robust arts culture, and a commitment among many of the students to community and global service work.

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, marital status, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

The Community

Lewisburg (pop. 5,700) is located in central Pennsylvania and features beautiful Victorian homes, the restored art deco Campus Theatre (owned by the University), a variety of restaurants, shops and boutiques, and the Barnes & Noble at Bucknell University Bookstore. It is the seat of Union County, which has about 44,000 residents.

The city of Williamsport is about a 30-minute drive from campus, and Penn State University’s main campus is about an hour away, as is Harrisburg, Pennsylvania’s state capital. Bucknell is within a three-hour drive of New York City, Philadelphia, Baltimore and Washington, D.C.

The cost of living is low compared to that of major U.S. cities and suburbs. Bucknell’s surroundings yield fresh produce, cultural activities and events, and outstanding opportunities for outdoor activity on the Susquehanna River and in the nearby state parks and forests. The Lewisburg Area School District receives excellent reviews for its schools at all grade levels. Lewisburg Area High School consistently ranks among the top 50 high schools in Pennsylvania for SAT scores and statewide exams.

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