Transcript Coordinator

Apply now Job no: 496843
Position type: full-time
Location: Lewisburg, PA
Categories: Clerical / Support, Academic Affairs

The Transcript Coordinator will coordinate the transcript services for the Registrar’s Office. This position is responsible for the academic integrity of the institution through the enforcement of university policies and Federal laws pertaining to dissemination of confidential information. This is a moderately difficult and specialized position within the Registrar's Office and works under the general supervision of the Associate Registrar. This is a full-time, non-exempt, benefits eligible position.

Job Duties:
● Coordinates, disseminates and maintains efficient and effective transcript and verification service systems through standard request forms, on-line transcript request service  and on-line enrollment/degree verification.
● Serves as primary liaison between the Registrar's Office and transcript service vendor(s), including evaluating current trend in transcript services in order to provide optimal student services. Recommends and redesigns forms and processes to support this.
● Provides direct customer support to prospective and current students in regard to transcript services. Responsible for the collection and accountability of fees associated with transcript production.
● Coordinates the authorizations for release of student records and information. Advises students of their rights, secure student signature authorizing release, and enter/store information and files.
● Maintains confidentiality of student records in compliance with the Family Education/Rights and Privacy Act (FERPA); explains federal student privacy regulations to students and parents
● Maintains and ensures the confidentiality and accuracy of academic records, including but not limited to hard copy transcripts, microfilm transcripts, and digitized transcripts.
● Performs additional duties, as assigned, during Registration, Drop/Add and Commencement processes and assist with general aspects of office operations as necessary.
● Researches, retrieves, and distributes information pertaining to University course offerings, course description, and other data as requested.
● Updates and maintains student address changes in the student information system, to include data entry, web entry review and corrections, student notification, and resource document filing.
● Supports the department’s and the University's diversity initiatives.
● Collaboratively works with a variety of other administrative offices on campus to improve the overall "Bucknell experience".
● Inventories office supplies/forms and coordinates orders as needed.

Minimum Qualifications:
● High School Diploma or GED and 2 years of related experience
● Accounting or bookkeeping experience and skills
● Demonstrates the ability to work with confidential data with accuracy.
● Advanced written and oral communications skills and independent judgment
● Extensive word processing and data entry skills
● Experience and the ability to establish and maintain effective relationships with colleagues and customers such as students, faculty, staff and other academic institution constituents
● Must be flexible and able to function in a changing work environment
● Demonstrates the ability to plan, organize, schedule and execute the requirements of the position with minimal supervision
● Demonstrates a commitment to diversity and inclusiveness

Preferred Qualifications:
● Associate’s degree
● Experience in higher education
● Working knowledge of all other work done in the Registrar's Office
● Demonstrates an understanding of federal student privacy regulations

Work Type: 

About Bucknell

Founded in 1846 and located along the banks of the Susquehanna River in historic Lewisburg, Pa., Bucknell University is an undergraduate-focused institution that stands uniquely at the intersection of top-ranked liberal arts, engineering and management programs. Our students choose from more than 60 majors and 70 minors in the arts, engineering, humanities, management, and natural and social sciences, as well as extensive global study, service-learning and research opportunities. Bucknell’s 3,700 undergraduate and 30 graduate students enjoy a low 9:1 student-faculty ratio and exceptional opportunities to collaborate with faculty mentors on scholarly and artistic projects.

Bucknell’s beautiful 450-acre campus includes first-rate facilities and is home to more than 90 percent of its undergraduate students. Student life is vibrant with about 200 student-run organizations, 27 NCAA Division I athletics teams, a robust arts culture, and a commitment among many of the students to community and global service work.

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, marital status, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

The Community

Lewisburg (pop. 5,700) is located in central Pennsylvania and features beautiful Victorian homes, the restored art deco Campus Theatre (owned by the University), a variety of restaurants, shops and boutiques, and the Barnes & Noble at Bucknell University Bookstore. It is the seat of Union County, which has about 44,000 residents.

The city of Williamsport is about a 30-minute drive from campus, and Penn State University’s main campus is about an hour away, as is Harrisburg, Pennsylvania’s state capital. Bucknell is within a three-hour drive of New York City, Philadelphia, Baltimore and Washington, D.C.

The cost of living is low compared to that of major U.S. cities and suburbs. Bucknell’s surroundings yield fresh produce, cultural activities and events, and outstanding opportunities for outdoor activity on the Susquehanna River and in the nearby state parks and forests. The Lewisburg Area School District receives excellent reviews for its schools at all grade levels. Lewisburg Area High School consistently ranks among the top 50 high schools in Pennsylvania for SAT scores and statewide exams.

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COVID-19 Information

Bucknell University is committed to the health and well-being of our community. As such, we have implemented many strategies to keep our community healthy. Students are required to be vaccinated against COVID-19, and faculty and staff are strongly encouraged to vaccinate and provide documentation of vaccination to Human Resources. Employees who do not provide evidence of vaccination are required to participate in the University’s COVID-19 sequential testing program. All members of the Bucknell community and campus visitors are required to wear masks inside public and academic buildings, regardless of social distancing or vaccination status. Click here for more information.

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